Our service is designed to empower all residents to live in their own homes as independently as possible, for as long as possible. We believe in taking a proactive approach to care planning, working with residents to anticipate their needs and preferences rather than reacting to challenges as they arise. By aligning our support with residents’ wishes and lifestyles, we help them to maintain control, dignity, and independence in every aspect of daily life.

Our Health & Wellbeing Team

We have an experienced team led by Carley Roberts, Director of Health & Wellbeing  with Louise Preston, Community Services Manager and Sophia Osei, Housing and Welfare Officer.

Louise leads an experienced Domiciliary Care team who provide holistic support for our residents and empower them to live independently for as long as possible. She is a Registered Manager experienced in care and support, with an excellent record of good and outstanding service provision. Sophia works closely with Louise to support our residents and has expertise in navigating the Welfare System.

Care Quality Commission (CQC)

We are registered with the Care Quality Commission (CQC) as a provider of domiciliary care, enabling residents to prolong their independent life. We have a CQC rating of “Good” across all areas of our domiciliary care provision (August 2019).

“There were a range of activities offered by the provider at other premises on the same site where people lived, which people could freely choose to attend if they wished.”

“People were fully consulted about their care and support needs. Decisions people made were respected and the approach that was used was collaborative and by agreement.”

“Staff spoke about the people they supported in a compassionate and caring way, acknowledging that people’s right to choose was important and that people could choose the support they needed and when they wished to.”

Learn more information about our CQC rating or read the report.